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Refund Policy

Last updated: July 19, 2026

Try before you pay

Every R.I.S.E. subscription starts with a 7-day free trial. You won't be charged until the trial ends, and you can cancel anytime from your profile — no questions asked.

Monthly plans

If you were charged for a monthly plan and change your mind, email us within 14 days of the charge and we'll issue a full refund. After that, you can cancel to stop future renewals, but past monthly charges aren't refundable.

Annual plans

Annual plans can be refunded in full within 30 days of the initial charge. After 30 days, we can offer a pro-rated refund for the unused portion at our discretion — just reach out.

Accidental or duplicate charges

Accidentally charged twice or subscribed by mistake? Email us and we'll refund it right away.

How to request a refund

Email support@myriseapp.ca from the address on your R.I.S.E. account with the subject "Refund". Refunds are returned to your original payment method and typically land in 5–10 business days depending on your bank.

App store purchases

If you subscribed through the Apple App Store or Google Play, refunds must be requested through those stores directly, since they process the payment. We're happy to help you find the right link.